Learning Resource Center

Welcome!

Your one-stop, no-cost library for building stronger recovery housing and support programs — courses, guides, webinars, podcasts, NAADAC CE opportunities, research, and more.

Whether you’re opening your first recovery home, leading an established program, working as a peer or recovery support provider, or a community partner, there’s something here for you.

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Learning Center Support
Course/Training

Peer Support and Supervisor Boundaries

Maintaining professional boundaries can be challenging, especially when working in supportive services, such as peer recovery or recovery housing. This course begins the conversation and offers tools to help you with confidentiality, boundary setting, guidelines for self-disclosure, and organizational climates to help identify, establish, and maintain healthy boundaries in professional support work. Course Objectives: Identify Confidentiality & HIPAA compliance; Define boundaries and their benefits; Discuss Guidelines for Self Disclosure; Discuss organizational co-worker boundaries.

Learning Brief

Introducing the Qualified Allocation Plan

An introduction to the Qualified Allocation Plan (QAP), the state-level rulebook governing how Low-Income Housing Tax Credits are awarded. Explains why the allocation process shifts each year and how organizations can navigate it to fund recovery housing capital development, where budgets are tight and margins thin.

NAADAC CE
Course/Training

Changing the Recovery Workforce

Three shorter courses make up this mega course addressing the recovery workforce and how building skills from the employer and employee side changes the workplace landscape. A New Path Forward: Harnessing the Benefits of Relational Employment for Those in Recovery - Rob and Diane Perez of DV8 Kitchen in Lexington, KY, partner with the Fletcher Group RCOE to bring you this eye-opening course on transforming your business model from transactional to relational. Rob shares his journey as a business owner with all the rules, to a business owner who breaks barriers to develop healthy employer and employee relationships, which he credits for making DV8 Kitchen a national top 40 restaurant on Yelp. Transferable Skills - When seeking employment, it's important to identify your transferable skills. These are your skills like leadership, communication, adaptability, etc., that you exhibit and bring to any role. This course helps you to identify transferable skills so you can add them to your resume or share them as part of the interview process with potential employers. Virtual Networking - The ability to network within virtual spaces has become a valuable skill to master over the past year. These skills will be important beyond the pandemic as many employers predict work-from-home careers and virtual networking will remain as part of a new normal. This short course provides an introductory overview of virtual networking.

Course/Training

Recovery Kentucky - A Peer-Led, Peer-Driven, Empowerment Social Model of Recovery

This course provides a high-level overview of Recovery Kentucky’s peer-led social model. The 17 Recovery Kentucky centers located across the state were modeled after The Healing Place in Louisville and developed throughout the 2000s. For more than 15 years, third-party, evidence-based outcome studies have demonstrated the positive impact of combining long-term recovery education with stable housing to support sustained recovery while benefiting individuals and their communities.

NAADAC CE
Course/Training

Project Planning: Kickoff, Analyze, Close

Kickoff Planning and Closing Your Project activities are important components to any project. Not only are they a way to celebrate the start and ending of a project, but it gives an opportunity to examine your projects for what is needed and lessons learned. Tying into these activities is an overview of how to conduct a SWOT Analysis. Kickoff Planning - The Project Management Training Series outlines the essential steps, tools, and templates to build a successful recovery housing or other projects. Project Kickoff is a key point in the project lifecycle. This is when the project team and leadership all come together to get on the same page and start the project. This training will focus on understanding the materials needed for a successful kickoff for your rural recovery housing project. Closing Your Project - The Project Management Training Series outlines the essential steps, tools, and templates to build a successful recovery housing or other projects. This training will focus on closing out your project. It will review documentation and how to handle the last steps before you have completed the implementation of a Rural Recovery Housing Project. SWOT Analysis is a strategic tool organizations use to identify their strengths, weaknesses, opportunities, and 'threats.' The tool is a way to help a rural recovery house board agree on what they do best now and develop strategies for the future. This course covers the basics of SWOT Analysis and the basics of using the tool.

Course/Training

Optimizing Success: Best Practices to Serve Your Recovery House's Alumni

Alumni programs create a network of current and future support for your rural recovery house. Graduates can help current residents navigate their recovery journey, including providing potential opportunities for mentoring or employment. So, it’s important for recovery house owners and operators to remain active and engaged with former residents. This course provides four best practices for building your alumni network. Action plan templates are included for download.

NAADAC CE
Course/Training

Recovery House Supervision Best Practices

This module covers two primary aspects of supervising recovery housing - the community INSIDE of the house and the community OUTSIDE of the house. Recovery House Management - Creating a Supportive Internal Community & Recovery House Management - Understanding & Responding to NIMBYism in Communities.

Course/Training

Recovery Capital: Overview and Implications for Recovery Services

William Cloud and Robert Granfield coined the term Recovery Capital over 20 years ago. They defined it as “the breadth and depth of internal and external resources that can be drawn upon to initiate and sustain recovery” from substance use disorder. In this course, we will address the following aspects of Recovery Capital: What is recovery capital, and how can it be measured Research studies that developed the framework for recovery capital and the social model of recovery support Why these concepts are important in planning recovery services and programs ASAM Criteria 4th Edition guidance for providers on incorporating recovery capital into treatment planning

Course/Training

Four Essential Customer Service Skills

There are a handful of customer service skills that can make the difference between an average experience and one that leaves your customers feeling completely delighted. Do you know what those skills are? Do you have them? In this course, we'll uncover four essential customer service skills and give you tons of tips, food for thought, and resources for developing these skills. Let's get started!

NAADAC CE
Course/Training

Trauma Informed Care in Rural Recovery Housing

This course provides an overview of trauma-informed care is and how trauma can impact a person. By implementing trauma-informed care in your rural recovery house setting you can help residents better manage their outcomes and build recovery capital.

Course/Training

Opening a Bank Account in 7 Easy Steps

Microlearning course on the steps to open a bank account. Serves as an introduction to financial literacy and money management concepts for residents in rural recovery housing who may have limited experience in working with banks.

Course/Training

Resolving Conflict

At best, conflict stifles communication and productivity. At its worst, tensions escalate to aggression and bullying. That's why it's important to address conflict quickly. In this course, you'll learn common sources of discord and some typical responses to it. You'll also discover techniques to resolve conflict, address anger, and stop abusive behavior. Differences between roommates or teammates actually demonstrate a diversity of strengths and ideas. Learning to bridge contrasting perspectives with empathy and understanding are key to your productivity and effectiveness.

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In Partnership With

NAADAC Approved Education Provider
IIElevenLabs
PAR — People Advocating Recovery
MARR — Michigan Association of Recovery Resources
Ohio Recovery Housing Colorado
SCARR — South Carolina Alliance for Recovery Residences
Marshall University
Webberized
MADE180 Digital Solutions
Interested in Partnering or Have an Idea to Share?
Get in Touch!

Fletcher Group is a RCORP Rural Center of Excellence in Substance Use Disorder Recovery

www.hrsa.org

The Learning Center is supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) as part of an award totaling $3.3 million, with 0% financed with non-governmental sources. The contents are those of the author(s) and do not necessarily represent the official views of, nor an endorsement, by HRSA, HHS, or the U.S. Government.