Welcome!

Communication Fundamentals

In recovery housing, it is important to both staff and residents to ensure they competently use good communication. But have you ever found yourself wondering what that means—or how to demonstrate you’re a good communicator? In this course, you’ll learn how to define communication, the types of communication we use at work, how to choose the right delivery method for your message, and how to remove barriers to having it understood.

Director's Role and Title

Guidance for a recovery housing board choosing the right leadership title. Explains how titles such as Executive Director, Chief Executive Officer, or Program Director each signal a different level of experience, responsibility, and salary, and how to set expectations that match the pay you have in mind.

R.H. Guide/Handbook & Templates

Webinar

Enhancing Recovery Housing Financial Stability & Resiliency

All recovery residences face significant funding challenges, particularly those in rural areas. Fortunately, new tools and strategies are now available to assist you, several of which are discussed in this video of the Fletcher Group’s November 6, 2025 webinar presented by Fletcher Group CEO Dave Johnson and Fletcher Group Health Economist Madison Ashworth.

Build Recovery Housing

A guide to establishing a local working group that can initiate and oversee the development of recovery housing and services for your rural community. Explains the National Alliance for Recovery Residences (NARR) and its four levels of housing, and lays out the path from first meeting to operating residence.

An Introduction to Recovery Housing

These courses outline the best practices for recovery housing designed by the National Alliance for Recovery Residences and the Fletcher Group. We look at the NARR levels and Recovery Kentucky's peer-led, peer-driven social model of recovery. Recovery Kentucky - A Peer-Led, Peer-Driven, Empowerment Social Model of Recovery: This course covers the Recovery Kentucky model of recovery, a peer-led, peer-driven social model. Developed in the early 2000's and consisting of 17 facilities across the state of Kentucky, Recovery Kentucky has evidence-based outcomes showing the positive impact of recovery housing for the individual and the community. An Introduction to the NARR Levels of Recovery Housing: This course will educate and prepare professionals and recovery housing operators to properly identify the various levels of recovery housing and act on this information to better assist those seeking recovery housing, particularly in rural areas. The course will also help prospective recovery housing operators determine the types of recovery housing they wish to develop.

How to Select a Site

A step-by-step methodology and checklist for choosing where to put a recovery residence. Explains why location so often decides whether a home succeeds or fails, and why rural sites need particular care to stay within reach of the services that make up a complete continuum of care.

Webinar

Working with Challenging Behaviors: Turning Behavioral Incidents into Transformational Experiences

We shouldn't be surprised when people recovering from substance use and/or mental health challenges struggle to function well in community living. Their past traumatic experiences and broken trust have resulted in them adopting destructive coping strategies. Residence operators should not only expect challenging behavior, but should develop a wide repertoire of trauma-informed responses that help residents develop essential life skills. We must move beyond removing residents for "bad behavior".

Tackle Your Stress & Manage Your Mental Health

This series of microlearning courses provides you with ways to manage your stress, address your mental health and wellbeing through exercise and practice. Note: This course is for educational purposes only and should not be substituted for professional medical advice. Users should consult a medical professional seeking medical advice, diagnosis, or treatment.

Hire an Executive Director

A methodology and checklist to help a recovery house Board of Directors hire an Executive Director. Frames hiring as one of the board's core duties — alongside securing resources and setting clear direction — and walks through how to procure the best possible talent for the role.

Webinar

Recovery Housing & SUD Treatment for Pregnant and Postpartum Women

In this monthly Fletcher Group webinar from December 4 of 2025, Kat Heredia, the Community Recovery Coordinator at Piedmont Community Services in Martinsville, Virginia and Kirsty David, the Recovery Residence Manager of Piedmont's Grace House in Franklin County describe how they provide not only housing but a wide range of essential wrap-around services including pregnant and postpartum care, case management, employment training, and quality child care all while mothers stay with their children and avoid foster care.

Stress and Burnout

Ever feel stressed? How do you react to high-pressure situations? Is burnout a threat to your well-being and productivity? The truth is that we're all prone to stress, pressure, and burnout. Understanding what they are and how they work helps us create a better, more satisfying lifestyle. This course will help you define stress, pressure, and burnout, recognizing the unique ways they show up for you. You’ll be able to evaluate your work and lifestyle to identify opportunities for healing. You'll also get valuable strategies to manage the effects of stress, pressure, and burnout. By the end of the course, you’ll have a clearer understanding of how these forces affect you—and what you can do about it.