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Learning Resource Center

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Your one-stop, no-cost library for building stronger recovery housing and support programs — courses, guides, webinars, podcasts, NAADAC CE opportunities, research, and more.

Whether you’re opening your first recovery home, leading an established program, working as a peer or recovery support provider, or a community partner, there’s something here for you.

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Latest Highlights

Podcast
Episode 5: Community Policing, Deflection, and Pre-Arrest Diversion as Recovery Ecosystem Strategies
WebinarNAADAC CE
PAX Tools for New Beginnings to Inspire a Stronger Tomorrow
R.H. Guide/Handbook & Templates
How to Raise Funds
Learning Center Support
Course/Training

Four Essential Customer Service Skills

There are a handful of customer service skills that can make the difference between an average experience and one that leaves your customers feeling completely delighted. Do you know what those skills are? Do you have them? In this course, we'll uncover four essential customer service skills and give you tons of tips, food for thought, and resources for developing these skills. Let's get started!

NAADAC CE
Course/Training

An Intro to RCO's and Public Policy

Two courses in one: an introduction to Recovery Community Organizations — the types of RCOs and how to support one in your community — and a primer on the federal policy-making process for stakeholders working to build or expand recovery housing.

NAADAC CE
Course/Training

Recovery Community Organizations 101: 2022 FGI Summit

Presented by Tara Moseley Hyde, B.P.S., M.P.A.P., this course covers the definition of recovery community organization (RCO), describes the types of RCO's that support workforce and education development, and shares how you can support the startup or continuation of an RCO in your community. This course is based on information shared during the Fletcher Group Rural Center of Excellence's Building Rural Recovery Ecosystems Summit which took place in June 2022. The goal of the Summit was to enhance skills and knowledge in recovery ecosystem development by participating in a national conversation on improving the quality, capacity, and accessibility of substance use disorder rural recovery housing, recovery support services, and the broader ecosystems of the criminal justice system, and community collaboration.

Course/Training

A New Path Forward: Harnessing the Benefits of Relational Employment for Those in Recovery

Rob and Diane Perez of DV8 Kitchen in Lexington, KY, partner with the Fletcher Group RCOE to bring you this eye-opening course on transforming your business model from transactional to relational. Rob shares his journey as a business owner with all the rules, to a business owner who breaks barriers to develop healthy employer and employee relationships, which he credits for making DV8 Kitchen a national top 40 restaurant on Yelp.

NAADAC CE
Course/Training

Job Interview Best Practices

In this module, you’ll discover best practices for job interviews. First, you’ll develop your Interview Day Checklist. Checklists reduce a lot of the stress and help you to focus on the interview itself. Blueprint for Nailing Your Interview outlines the five steps you can take to build your own Blueprint for Nailing Your Interview.

Course/Training

Becoming a Peer Leader in a Recovery Residence

Recovery residence house managers and others wishing to become “peer leaders” (PL) will be able to listen to interviews of six successful PLs and hear how they approached the role, the challenges they faced, and what their experiences have taught them. Anyone interested in learning more about this process of becoming a PL and their vital role in recovery residence operations will enjoy this program. At the conclusion of this program, participants will understand the knowledge, skills, and abilities needed to function in the role, as well as the challenges and opportunities involved.

Course/Training

Urine Analysis: From a Resident Perspective

This course will explain urine analysis from the residents perspective. Providing person-first care, dignity, and respect is hugely important to your residents. This course explains how urine analysis can affect the resident.

NAADAC CE
Course/Training

Project Best Practices: Communication & Tracking

Tracking your project work and communicating project results are important to engage your stakeholders and maintain or increase momentum for your project. These two microcourses will help you manage your projects. Project Logs - The Project Management Training Series outlines the essential steps, tools, and templates to build a successful recovery housing or other projects. This training will focus on understanding what logs are required to successfully manage your project after kickoff. Project Logs are key artifacts that help you track decisions, changes, actions, risks, issues, lessons learned, and communications. Note: These items are key to managing the implementation of a Rural Recovery Housing Project. Stakeholder Communication - The Project Management Training Series outlines the essential steps, tools, and templates to build a successful recovery housing or other projects. This training will focus on using the results of your Stakeholder Analysis to establish the proper communication with your stakeholder. It will cover the utilization of simple communication tracking tools and outline how to use a project organization chart to your advantage.

NAADAC CE
Course/Training

Justice: Pre-Adjudication

In this course as well as providing a quick overview of the legal stages an individual charged with an offence will go through. We will then take a closer look at the engagement process and then look at the process as well as the opportunities to access substance use disorder interventions within misdemeanor court and felony court.

NAADAC CE
Course/Training

Recovery Allies: Recovery Capital & Recovery Friendly Communities - 2022 FGI Summit

Alison Jones Webb, MA, MPH, shares how you can become a recovery ally, support recovery ecosystems, and be part of recovery capital development. She shares the Pillars of Recovery, shares real world examples, and provides ways groups can work. This course is based on information shared during the Fletcher Group Rural Center of Excellence's Building Rural Recovery Ecosystems Summit which took place in June 2022. The goal of the Summit was to enhance skills and knowledge in recovery ecosystem development by participating in a national conversation on improving the quality, capacity, and accessibility of substance use disorder rural recovery housing, recovery support services, and the broader ecosystems of the criminal justice system, and community collaboration.

NAADAC CE
Course/Training

Recovery Residences - How We Know They Work

Many in the recovery field feel intuitively that recovery residences, structured sober living, and similar programs aid a person’s recovery from Substance Use Disorder (SUD). Unfortunately, there has been scant research to measure outcomes and explore the questions around recovery residences: What evidence do we have that supports our ideas that recovery housing helps recovery? What types of programs have the most success? The least? What does the data tell us that may help develop evidence-based programs? Dr. Corey Vilsaint, a community research psychologist fellow at Harvard Medical School and Massachusetts General Hospital, and a principal investigator at the Recovery Research Institute and Center for Addiction Medicine, answers these questions and more in this course.

Course/Training

Project Management: Identify & Analyze Your Stakeholders

This course provides simple steps to help you identify and analyze your stakeholders to implement your recovery house.

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In Partnership With

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Fletcher Group is a RCORP Rural Center of Excellence in Substance Use Disorder Recovery

www.hrsa.org

The Learning Center is supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) as part of an award totaling $3.3 million, with 0% financed with non-governmental sources. The contents are those of the author(s) and do not necessarily represent the official views of, nor an endorsement, by HRSA, HHS, or the U.S. Government.