Learning Resource Center

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Your one-stop, no-cost library for building stronger recovery housing and support programs — courses, guides, webinars, podcasts, NAADAC CE opportunities, research, and more.

Whether you’re opening your first recovery home, leading an established program, working as a peer or recovery support provider, or a community partner, there’s something here for you.

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Learning Center Support
Course/Training

The Secrets to Skilled Delegation

When you think of a leader in the rural recovery housing community, who do you imagine? Chances are, it’s someone who knows the difference between doing and leading. Great leaders strategically guide the team’s work—they don’t do the team’s work. That’s where delegation comes in. Delegation is assigning responsibility for specific activities to others. In this course, you’ll learn why you should delegate, how to do it, how to select the right people for the job, and how to get out of the way so they can complete their assignments.

Learning Brief

How to Create a Strategic Plan

A methodology and resource list for building a strategic plan for your recovery home, whether the goal is serving more residents or diversifying your funding. Explains how a plan aligns goals with mission, keeps everyone working toward the same end, and creates a lasting framework for decision-making — including how to do it where rural resources are thin.

Course/Training

SWOT Analysis

SWOT Analysis is a strategic tool organizations use to identify their strengths, weaknesses, opportunities, and 'threats.' The tool is a way to help a rural recovery house board agree on what they do best now and develop strategies for the future. This course covers the basics of SWOT Analysis and the basics of using the tool.

Course/Training

Four Essential Customer Service Skills

There are a handful of customer service skills that can make the difference between an average experience and one that leaves your customers feeling completely delighted. Do you know what those skills are? Do you have them? In this course, we'll uncover four essential customer service skills and give you tons of tips, food for thought, and resources for developing these skills. Let's get started!

Course/Training

An Introduction to the 12-Steps as a Recovery Pathway

This course provides a brief overview of the history of the 12-steps, and how it is used as a recovery pathway. The course is not intended to promote any particular fellowship or recovery pathway, nor is it intended as a substitute for individual participation.

NAADAC CE
Course/Training

Managing Conflict & Stress

Stress and Conflict go hand-in-hand. Use this course to learn about best practices in managing both. The Basics of Managing Stress - Stress. It's an unavoidable part of life. It doesn't have to be a negative experience though if you practice ways to reduce the impact of the stress. Managing stress is a crucial component of self-care. This course takes you through the basics of managing stress and implementing them as part of a self-care program. Resolving Conflict - At best, conflict stifles communication and productivity. At its worst, tensions escalate to aggression and bullying. That's why it's important to address conflict quickly. In this course, you'll learn common sources of discord and some typical responses. You'll also discover techniques to resolve conflict, address anger, and stop abusive behavior. Differences between roommates or teammates demonstrate a diversity of strengths and ideas. Learning to bridge contrasting perspectives with empathy and understanding is key to your productivity and effectiveness.

Course/Training

Project Management: Identify & Analyze Your Stakeholders

This course provides simple steps to help you identify and analyze your stakeholders to implement your recovery house.

NAADAC CE
Course/Training

Project Planning: Kickoff, Analyze, Close

Kickoff Planning and Closing Your Project activities are important components to any project. Not only are they a way to celebrate the start and ending of a project, but it gives an opportunity to examine your projects for what is needed and lessons learned. Tying into these activities is an overview of how to conduct a SWOT Analysis. Kickoff Planning - The Project Management Training Series outlines the essential steps, tools, and templates to build a successful recovery housing or other projects. Project Kickoff is a key point in the project lifecycle. This is when the project team and leadership all come together to get on the same page and start the project. This training will focus on understanding the materials needed for a successful kickoff for your rural recovery housing project. Closing Your Project - The Project Management Training Series outlines the essential steps, tools, and templates to build a successful recovery housing or other projects. This training will focus on closing out your project. It will review documentation and how to handle the last steps before you have completed the implementation of a Rural Recovery Housing Project. SWOT Analysis is a strategic tool organizations use to identify their strengths, weaknesses, opportunities, and 'threats.' The tool is a way to help a rural recovery house board agree on what they do best now and develop strategies for the future. This course covers the basics of SWOT Analysis and the basics of using the tool.

NAADAC CE
Course/Training

Implementing Medication Assisted Recovery

In this course, we'll cover changes in the illicit drug supply and how these changes are impacting trends in overdoses and deaths. We'll discuss how to create a plan to support safe use of life-saving addiction medications in recovery homes, minimizing the risk of diversion. We also outline strategies to help you evaluate options for working with different kinds of healthcare providers that can work with you to streamline your residents' access to addiction treatment medications. We'll introduce a resource you can use to evaluate your best options in providing mutual support curricula and peer support groups that don't stigmatize medications for addiction. We'll help you to create policies and procedures to safely and manage FDA-approved addiction medications on-site, with special attention to the Department of Justice guidance on the Americans with Disabilities Act that assures access to medications for treating opioid use disorder. Finally, we'll review compliance concerns with this act and the Fair Housing Act, sharing case scenarios and additional information.

Course/Training

Project Management: Communication

This training will focus on using the results of your Stakeholder Analysis to establish the proper communication with your stakeholder. It will cover the utilization of simple communication tracking tools and outline how to use a project organization chart to your advantage.

Course/Training

Finding the Balance: Your Recovery House and Alumni Support

Alumni support is a critical factor in building a healthy support network for your recovery house. You can gain valuable insights, referrals, and new opportunities by building strong and lasting connections with your alumni. By the end of this course, participants can use these best practices to build upon the action plan for their recovery house Alumni Network you began in our course Optimizing Success.

NAADAC CE
Course/Training

Beginning Your Grant Seeking Journey: 2022 FGI Summit

Allen Smart of PhilanthropywoRx has more than 20 years of grantmaking experience in the rural south, is a national advocate for better philanthropic practice, and is a consultant to funders, funder groups, national, and state-based non-profits on rural funding. His presentation covers the following topics in rural funding: Resourcing • Starting up relationships • Funders thinking about rural and how torespond• Hot topics in rural from a funder perspective. This course is based on information shared during the Fletcher Group Rural Center of Excellence's Building Rural Recovery Ecosystems Summit which took place in June 2022. The goal of the Summit was to enhance skills and knowledge in recovery ecosystem development by participating in a national conversation on improving the quality, capacity, and accessibility of substance use disorder rural recovery housing, recovery support services, and the broader ecosystems of the criminal justice system, and community collaboration.

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Fletcher Group is a RCORP Rural Center of Excellence in Substance Use Disorder Recovery

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The Learning Center is supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) as part of an award totaling $3.3 million, with 0% financed with non-governmental sources. The contents are those of the author(s) and do not necessarily represent the official views of, nor an endorsement, by HRSA, HHS, or the U.S. Government.