Learning Resource Center

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Your one-stop, no-cost library for building stronger recovery housing and support programs — courses, guides, webinars, podcasts, NAADAC CE opportunities, research, and more.

Whether you’re opening your first recovery home, leading an established program, working as a peer or recovery support provider, or a community partner, there’s something here for you.

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Learning Center Support
NAADAC CE
Course/Training

Motivational Interviewing in Recovery Housing

Milena Stott from Fletcher Group's Rural Center of Excellence, presents Creating a Culture of Change: Motivational Interviewing in Recovery Housing. In this presentation she covers: Motivational Interviewing (MI) and how it works, how MI can support change in your recovery house, recognizing the spirit of MI and its core elements and strategies, identifying basic skills you can adopt, and know where to find more resources for continued learning. This course is based on information shared during the Fletcher Group Rural Center of Excellence's Building Rural Recovery Ecosystems Summit which took place in June 2022. The goal of the Summit was to enhance skills and knowledge in recovery ecosystem development by participating in a national conversation on improving the quality, capacity, and accessibility of substance use disorder rural recovery housing, recovery support services, and the broader ecosystems of the criminal justice system, and community collaboration.

Course/Training

Four Essential Customer Service Skills

There are a handful of customer service skills that can make the difference between an average experience and one that leaves your customers feeling completely delighted. Do you know what those skills are? Do you have them? In this course, we'll uncover four essential customer service skills and give you tons of tips, food for thought, and resources for developing these skills. Let's get started!

NAADAC CE
Course/Training

Peer Leadership Best Practices

So You Want to Become a Peer Leader in a Recovery Residence? Recovery residence house managers and others wishing to become “peer leaders” (PL) will be able to listen to interviews of six successful PLs and hear how they approached the role, the challenges they faced, and what their experiences have taught them. Anyone interested in learning more about this process of becoming a PL and their vital role in recovery residence operations will enjoy this program. At the conclusion of this program, participants will understand the knowledge, skills, and abilities needed to function in the role, as well as the challenges and opportunities involved. Recovery Residences - How We Know They Work Many in the recovery field feel intuitively that recovery residences, structured sober living, and similar programs aid a person’s recovery from Substance Use Disorder (SUD). Unfortunately, there has been scant research to measure outcomes and explore the questions around recovery residences: What evidence do we have that supports our ideas that recovery housing helps recovery? What types of programs have the most success? The least? What does the data tell us that may help develop evidence-based programs? Dr. Corey Vilsaint, a community research psychologist fellow at Harvard Medical School and Massachusetts General Hospital, and a principal investigator at the Recovery Research Institute and Center for Addiction Medicine, answers these questions and more in this course.

Course/Training

Recovery House Management: Creating a Supportive Internal Community

When a recovery residence employs the Peer-led, Peer-Driven Social Model, it provides its residents with an environment designed to empower them to make decisions, to be part of a recovery community, to be comfortable and safe, and to learn and grow.

Course/Training

A New Path Forward: Harnessing the Benefits of Relational Employment for Those in Recovery

Rob and Diane Perez of DV8 Kitchen in Lexington, KY, partner with the Fletcher Group RCOE to bring you this eye-opening course on transforming your business model from transactional to relational. Rob shares his journey as a business owner with all the rules, to a business owner who breaks barriers to develop healthy employer and employee relationships, which he credits for making DV8 Kitchen a national top 40 restaurant on Yelp.

Course/Training

Applying for a Job

Don’t get stressed out over the prospect of applying for a job. Following the best practices outlined in this course makes applying for a job easy and (mostly) stressfree!

NAADAC CE
Course/Training

Urine Analysis (UA) Best Practices

Recovery homes may use urine analysis for their residents centered on supporting each person's recovery journey. According to the National Institutes of Health (NIH), urine testing is the best developed and most commonly used monitoring technique in recovery programs. Understanding Urine Analysis - Urine analysis is the best-developed and most-used monitoring technique in substance use treatment programs across the continuum of care. When used correctly and competently following best practice guidelines, it can be an effective therapeutic tool. Drug testing uses a biological sample to detect the presence or absence of a specific drug (or drugs) and drug metabolites within a specific window of time. No universal standard exists today in clinical drug testing for addiction identification, diagnosis, treatment, medication monitoring, or recovery. Urine Analysis: From a Resident Perspective - This course will explain urine analysis from the residents perspective. Providing person-first care, dignity, and respect is hugely important to your residents. This course explains how urine analysis can affect the resident.

Course/Training

Not as Complicated as You May Think: SUD 101

An accessible and relatable look at substance use disorder (SUD), how it affects individuals, families, and communities, and the challenges people may experience on the path to recovery. Through lived experience, personal stories, and real-world examples, learners will explore how SUD can impact mental, physical, and social well-being while gaining a better understanding of the misconceptions and stigma that can create additional barriers to recovery. The course emphasizes the value of education, empathy, and informed, compassionate approaches to supporting individuals with SUD and recovery.

Course/Training

Suicide Prevention in Recovery Housing and Support Services

This course, originally developed for Kentucky SUD Peer Support Specialists, explores the crucial role peers play in recognizing and responding to signs of distress among those they work with daily.

NAADAC CE
Course/Training

Project Best Practices: Communication & Tracking

Tracking your project work and communicating project results are important to engage your stakeholders and maintain or increase momentum for your project. These two microcourses will help you manage your projects. Project Logs - The Project Management Training Series outlines the essential steps, tools, and templates to build a successful recovery housing or other projects. This training will focus on understanding what logs are required to successfully manage your project after kickoff. Project Logs are key artifacts that help you track decisions, changes, actions, risks, issues, lessons learned, and communications. Note: These items are key to managing the implementation of a Rural Recovery Housing Project. Stakeholder Communication - The Project Management Training Series outlines the essential steps, tools, and templates to build a successful recovery housing or other projects. This training will focus on using the results of your Stakeholder Analysis to establish the proper communication with your stakeholder. It will cover the utilization of simple communication tracking tools and outline how to use a project organization chart to your advantage.

NAADAC CE
Course/Training

Set Goals & Manage Your Time

Two shorter courses make up this course on personal effectiveness: setting goals that hold up over time, and making the most of the hours you have to reach them. Setting Goals that Actually Work — In this course, you’ll learn why the process of setting your goals is just as important as choosing targets that truly matter. You’ll also learn how to set goals that accurately reflect your purpose and find tools you can use to track your progress. In the end, you’ll walk away with a stronger sense of alignment between your vision and the daily habits that will help you conquer your goals in the long run. Time Management Essentials — How do we make the most of the time we have? Time is both precious and fleeting, and many of us feel like there just aren’t enough hours in the day. This course will give you core strategies to tackle that problem. First, you’ll learn the basic principles of time management, along with some symptoms that could uncover poor uses of time. Then, you’ll discover how to track and analyze your time to boost productivity. Finally, you’ll get seven tips to start managing your time more effectively.

Course/Training

The Basics of Managing Stress

Stress. It's an unavoidable part of life. It doesn't have to be a negative experience though if you practice ways to reduce the impact of the stress. Managing stress is a crucial component of self-care. This course takes you through the basics of managing stress and implementing them as part of a self-care program.

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Fletcher Group is a RCORP Rural Center of Excellence in Substance Use Disorder Recovery

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The Learning Center is supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) as part of an award totaling $3.3 million, with 0% financed with non-governmental sources. The contents are those of the author(s) and do not necessarily represent the official views of, nor an endorsement, by HRSA, HHS, or the U.S. Government.